Some of the previous posts I have written are dated but are still relevant and I find helpful. Here are a few:
- The Case for Microsoft Unified Service Desk
- Deploying Microsoft Unified Service DeskĀ
- How to: Update USD Logo
- Migrate Sage ACT! to CRM
- Integrate Microsoft SQL Server and Saleforce.com
- Resolve Microsoft CRM Async Deadlocks
Never stop learning.
Chris